Member Forum Feedback

 Please find below key outcomes from our recent Member Forums - thank you for everyone who attended. If you were unable to do so, but would still like the opportunity to raise questions with Rosie, Juliette & Nick, please email manager@basset-down.com with your availability and we will get something booked in with you. 

KEY OUTCOMES:

• Winter 2024/2025
  • Discussed the possibility of introducing winter tees/ matts  during periods of wet weather
  • Would appear more members are in support of this idea than before if it helps protect the course
  • Greenkeepers are looking into options for this year
• Please could we remind all golfers about repairing pitch marks & divots?
  • Tee pots - now out on the course based on feedback. Trialling for May and will monitor use - if successful, we will look into more permanent alternatives 
  • Could we have soil boxes on tee boxes - unfortunately this often leads to germination within the box due to lids being left open & water getting in
  • Suggested we could ask members to 'adopt a green' and every time they play, to repair any damage in that area - looking into this as an option
  • Signs on reception desk reminding players 
• Paths on the course - could we have more for next winter?
  • Looking into expanding paths on 1st, 3rd & 4th making access to/from tees easier and causing less damage
• What can be done to improve the condition of the bunkers?
  • Have now been scraped, edged and will all be filled soon (had to wait until it was dry enough to get out on the course with machinery)
• Can we offer a flexible membership?
  • We are exploring different membership options for when we become 18 holes, including flexible, social and corporate memberships
• Could we look into more 'snacky' food options in the restaurant?
  • We are looking into different options for Summer 2024 
• Can we alternate tee markers more to prevent damage?
  • Yes - struggled for man power over the winter months but will be done more regularly over Spring/Summer months 
  • Plea from greenkeepers for golfers not to move these, sadly happens on a a regular basis
• Pace of play for peak times of the week - what can be done to assist this?
  • Course marshals will be in place for most competition days to ensure tee sheet is flowing smoothly
  • CCTV camera on 1st tee accessible by staff members on reception 
  • Plea to members to call reception and let advise if there's an obvious cause for slow play so we can come out to assist - sooner the better for these calls 
  • Also exploring with IG whether it's possible to make 18 hole rounds automatically bookable for 2 hours and 7 minutes, rather than 2 hours on tee sheet 
• Could we have another series of Member Forums in the Autumn
  • Yes absolutely, we will be looking at dates for this towards the end of the summer 

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